Rifah Jobs

Description

MOHD.IMRAN

Muscat

Oman

MOBILE NO: +96899310863

E MAIL – [email protected]

CARRIER OBJECTIVE:
To be associated with a progressive organization that gives me challenges and opportunities to enhance my knowledge, skill and experience in order to achieve desired result and add value to the organization.

PROFESSIONAL EXPERIENCE:
 

AUGUST 2013 TO TILL DATE                           SR. CUSTOMER SUPPORT ENGINEER

BISHARA ESTABLISHMENT.L.L.C: A Member Company of the Prestigious Omar Zawawi Establishment.

Bishara Est. was established in 1983 and is one of Oman’s leading Information Technology, Total Office Solutions, Total Security Solutions, Educational Laboratory Equipment, Supplies and Stationery Providers

KEY RESPONSIBILITIES:

·         Providing support for Sales team to develop and support Managed Print Services and Document solution prospects. Actively participated in the successful installation and deployment for Equitrac/MYQ/Ysoft applications.

·         Providing solutions support such as Managed Document Services, Production Printing, Office Solutions, and IT Services related to MFP.

·         Installation and troubleshooting of all types of XeroxLexmarkBrother digital copiers/printers/plotters with their respective configurations & connectivity.

·         Training and Implementation of features with the product which would enhance the productivity of the customer.

·         Planning & implementation of billing & revenue for the department.

·         Generating sales leads with current customers.

·         Support the sales in achieving business, via demo and installation.