Description

Wasif Ali Khan

Plot No, 5-28-116, Silk Mill Colony Railway Station Aurangabad
Email – [email protected] / Skype Id: – live:wasif76
Mob (+91) 9881571733

Objective: Seeking a challenging position in a Travel and Tourism industry, where I can maximize my sales, customer service management skills and experience to improve customer satisfaction

Summary: Profoundly talented and resourceful Travel Sales with more than 10 years experience in developing new prospects and interacting with existing customers & new clients increase sales to achieve yearly sales goals.

Summary of Qualifications:

Exceptional skill in data analysis techniques to be able to resolve missing/incomplete information, inconsistencies / anomalies in more complex research/data.
Proven ability to work effectively and efficiently independently without supervision.
Profound ability to provide guidance to junior staff.
Huge experience of Point of Sales (POS) system and consultative selling/solution selling.
Profound knowledge of customer business needs.
Strong sales and negotiation skills.
Strong industry and market knowledge.
Excellent communication and presentation skills.
Self-starter with excellent problem solving skills.
Strong multi-tasking capability.
PC proficiency in Microsoft Applications.

Work Experience:
Travel Global Advizor Aurangabad
2019 Jan – 2019 June
Asst.Manager Sales (B2B)

Travel Global Advizor Aurangabad
2019 Jan – 2019 June
Asst.Manager Sales (B2B)

Key Responsibilities:-
Conducted sales calls with existing agents and new agents  Conducted market research on competing firms  Conducted follow-up contacts with agents  Developed relationships with old agents & new agents base  Proficient in providing the package according to the budget of the agents  Coordinates with tour operators and travel agencies regarding tour package choices Conducted travel cost analysis and provided price estimates to Agent

Travel Sobati Aurangabad
2016 Jul – 2018 Dec
Sr.Executive Travel Operation
Key Responsibilities:-
 Handling and overseeing all travel arrangements (air, lodgings etc.) and operations
 Managing relationships with travel agencies and vendors
 Ensure compliance in all aspects of travel procedures
 Drive continuous improvement of travel programs
Handling Schools Enquires.
Selling travel products & tour packages; and dealing with customer enquiries.
Liaising with travel partners, tour operators and hotels, to manage bookings, schedules & promotions.
Helping to promote and market the business, including sometimes away from the branch location.

Caesars International Travels Co.W.L.L Kuwait 2014 Jan – 2015 May Customer Support Officer (B2B) & Holidays
 Conduct on-site customer visits with new and existing customers.
 Manage sales volume to with an existing group of customers, prospect successfully to expand the customer base.
 Forecast, prospect, and bid for new business to include customers, markets, and additional service opportunities.
 Maintain existing and build new customer partnerships.
 Develop and sustain sales relationships with key decision makers and influencers on all levels of an organization.
 Partner with customers, vendors, Credit, and quickly resolve customer service issues.
 Identify customer products needs and coordinate.

UAE Exchange & Financial Services Aurangabad Branch
2010 Jan – 2013 Dec Travel Sales & Tours Head Provided sales support to existing accounts by understanding the customers’ businesses, anticipating their future needs and becoming their primary supplier.
 Generated new businesses by gaining knowledge of new projects, customer or bid opportunities with targeted segments.
 Ensured that weekly calls or visits were made to customers.
 Developed and executed strategies for gaining new business and increasing business with existing customers by documenting

Girikand Travels Private Limited, Aurangabad Branch
2005 Dec – 2009 June
Sales Executive
 Coordinated all group travel & escorting to ensure appropriate resources such as transportation hotels were in place to provide the best service to the customer and to also take advantage of group reservation discounts where applicable
 Establishing, growing and maintaining corporate accounts
 Planned, Proposed and Implemented new holidays itineraries for increase in sales of domestic tours and international tourism.

Travel Corporation (I) Private Limited Aurangabad Branch
2000 Apr – 2003 Oct
Ticketing & Reservation Executive
 To Attend walk-in clients and attending to their queries, on Domestic travel.
 Handling Ticketing queries and reservation for Corporate clients.
 Attending to phone calls from Corporate accounts, and provide them assistant in setting up their travel schedule.
 Regular interaction with Corporate houses and organization for sales, Business development.
 Provide assistance to all the Implant offices. Help them to update with latest Airlines Fares and Circulars.
 Maintain and update data with regard to Daily Sales.

Education Details
 Pursuing GDM in Travel & Tourism (KGSBM) Mumbai
 Higher Secondary School from Aurangabad Board
 Secondary School Certificate Aurangabad Board

Additional Qualification & Training Attended
 Diploma Certificate in Information Technology 5th Jan to 15th Mar (2002 – 2003).
 Amadeus Vista (Basic of Automated Ticketing) 18th Dec to 22nd Dec 2006.
 Galileo (Basic of Ticketing) 7th June to 15th June (2008).
 Sell Asia Travel Specialist Certificate & Program 21st August 2014
 Jordan Travel Specialist Certificate & Program 25th April 2016
 Jordan Adventure Market & Master Certificate Program 25th April 2016
Hobbies & Computer Proficiency
 Proficient with windows XP, Windows 2000/2007/2008
 Good Knowledge of Microsoft Office Products 2000 and 2003 and 2008.
 Good Knowledge of Airline ticketing based system AMADEUS.

Personal Details
Name : – Wasif Ali Khan
Father’s Name : – Farooq Ali Khan
Date of Birth : – 20th Aug 1976
Birth Place : – Aurangabad (Maharashtra India)
Marital Status : – Married
Passport No : – L 4766395
Date of Issue : – 12/09/2013
Date of Expiry : – 11/09/2023
Place of Issue : – Mumbai

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